First things first, since the last weeks publication, the survey has gathered a surprisingly good amount of responses. The project has progressed quite well, too. So here is what our team did during the week 12!
Let’s start with Monday. First, we had a quick meeting at the New Factory and then off we went to do some mystery shopping! We did the mystery shopping in pairs. Evgeni and Katja approached the insurance companies as “the potential customers”. The other pair, Esa and me, posed questions on behalf of our ”Russian-speaking friend”. All in all, the results from the mystery shopping emphasized the fact that the Russians residing in Finland have certain needs which the Finnish insurance companies are currently unable to answer.
On Wednesday the whole team visited the doors open day at Tampere Russian Club’s (Tampereen venäläinen klubi ry). The Club’s facilities and activities were presented to us and we also discussed about our project over some delicious pancakes and coffee! After the visit we had a meeting that focused on the planning and brainstorming of our project’s actual solutions, services and products. During the next week we will have meetings that focus more on this actual solution making.
Total working hours: 28.5h
Saara
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